RenoMate Logo
RenoMate
RenoMate Logo
RenoMate

Terms of Service

Last Updated: 4/23/2025

1. Introduction and Acceptance of Terms

Welcome to RenoMate ("RenoMate", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the RenoMate website, applications, APIs, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

2. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your personal information. By using our Services, you agree to the collection, use, and sharing of your information as described in our Privacy Policy. You represent that any personal information you provide about third parties (e.g., contractors) is shared with their consent.

3. User Accounts

To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account. RenoMate cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

We reserve the right to suspend or terminate your account at any time, for any reason, including inactivity or violation of these Terms, without prior notice or liability.

4. User Content and Data

Our Services allow you to input, upload, and store information related to your renovation projects, including details, budgets, timelines, preferences, and potentially other materials ("User Content"). You retain ownership of your User Content.

By providing User Content to the Services, you grant RenoMate a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and RenoMate's (and its successors' and affiliates') business, including for promoting and redistributing part or all of the Services, operating and improving the Services, and developing new ones. This includes using renovation data (potentially anonymized and aggregated) to improve our AI models and service offerings.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to grant the above license to us and that your User Content does not violate any applicable laws or infringe upon any third-party rights.

5. Fees and Payment

Certain features of the Services may require payment ("Paid Services"). By selecting a Paid Service, you agree to pay RenoMate the applicable fees and taxes. All fees are quoted in U.S. Dollars unless otherwise specified.

We use a third-party payment processor (Stripe) to handle payments. Your use of Paid Services is subject to your agreement with Stripe's terms and conditions, in addition to these Terms. RenoMate is not responsible for errors by the payment processor.

Fees for Paid Services are typically billed on a subscription basis in advance. You authorize us (through Stripe) to charge your chosen payment method for recurring subscriptions. Subscription fees are generally non-refundable except as required by law or as explicitly stated otherwise.

We reserve the right to change our fees or billing methods at any time. We will provide notice of any fee changes by posting the changes on the Services or by sending you an email.

6. Acceptable Use and Service Limits

You agree to use the Services, including any AI-powered features or APIs, responsibly and in compliance with these Terms and all applicable laws.

To ensure the availability and stability of our Services for all users, we monitor usage levels. We reserve the right to implement usage limits, throttle, or suspend access to certain features, particularly automated systems or AI-related API endpoints, if we detect activity that is excessive, abusive, attempts to circumvent limitations, imposes an unreasonable load on our infrastructure, or otherwise violates the spirit of fair use, at our sole discretion. We will attempt to provide notice where feasible but are not obligated to do so.

You agree not to misuse the Services or help anyone else do so.

7. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using the Services for any illegal purpose or in violation of any local, state, national, or international law;
  • Violating or encouraging others to violate the rights of third parties, including intellectual property rights;
  • Posting, uploading, or distributing any User Content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate;
  • Interfering with security-related features of the Services, including by disabling or circumventing features that prevent or limit use or copying of any content;
  • Interfering with the operation of the Services or any user's enjoyment of the Services, including by uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code;
  • Performing any fraudulent activity, including impersonating any person or entity, claiming false affiliations, or accessing the accounts of others without permission;
  • Selling or otherwise transferring the access granted herein;
  • Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of any part of the Services;
  • Using any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission, or bypassing any measures we may use to prevent or restrict access;
  • Engaging in any activity that imposes an unreasonable load on our infrastructure, as determined by us in our sole discretion (linking back to Section 6).

8. RenoMate Intellectual Property

The Services and their original content (excluding User Content), features, and functionality are and will remain the exclusive property of RenoMate LLC and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of RenoMate LLC. Subject to your compliance with these Terms, RenoMate grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services.

9. Third-Party Services

The Services may integrate with or contain links to third-party websites, applications, or services (e.g., payment processors like Stripe, cloud hosting/database providers like Supabase) that are not owned or controlled by RenoMate. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content from the Services, you do so at your own risk and agree that RenoMate has no liability arising from your use of or access to any third-party website, service, or content. Ensure you review the terms and privacy policies of any third-party services you interact with.

10. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or follow any account deletion process we provide. Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RENOIMATE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RENOIMATE, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL RENOIMATE'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (USD $100) OR THE AMOUNTS PAID BY YOU TO RENOIMATE FOR THE PAST SIX MONTHS FOR THE SERVICES IN QUESTION.

13. Indemnification

You agree to defend, indemnify, and hold harmless RenoMate LLC and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Service, by you or any person using your account and password; (b) a breach of these Terms, or (c) User Content posted on the Service.

14. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

You agree to first attempt to resolve any disputes with RenoMate informally by contacting us. If a dispute cannot be resolved informally, you agree to resolve any claims relating to these Terms or the Services through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. [**Attorney Review Needed Here for specific arbitration language, opt-outs, class action waiver, etc.**]

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, typically by posting the updated terms on the Service or notifying you via email. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. Please review these Terms periodically for changes.

16. Contact Us

If you have any questions about these Terms, please contact us at jake@renomate.io